Shipping policy
Shipping Methods: We offer standard shipping options for all orders. Shipping costs will vary depending on the selected shipping method and destination.
Shipping Times:
- Standard Shipping: Estimated delivery within 3-5 business days.
Shipping Zones: We currently ship to the United States, Canada, and select international destinations. Please contact us for more information on international shipping availability.
Shipping Costs: Shipping costs will be calculated at checkout based on the weight of the items in your order and the selected shipping method. Orders over $100 qualify for free standard shipping within the United States.
Order Processing Time: Orders are typically processed and shipped within 1-2 business days. Customers will receive a confirmation email with tracking information once the order has been shipped.
Order Tracking: Customers can track their orders using the tracking number provided in the shipping confirmation email. Visit the carrier's website for real-time tracking updates.
Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy. Customers are responsible for return shipping costs unless the return is due to a product defect or error on our part.
Lost or Damaged Items: In the rare event that your order is lost or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will work with you to resolve the issue promptly.
Customer Support: For any questions or concerns regarding shipping, please contact our customer support team at owen@ccobventures.com.